Toolesta is an online marketplace which connects distributors of the machining industry with end-users. As an end-user, you benefit from a completely digitalized procurement process in simple steps:

1. Upload your inquiry by listing the manufacturer’s article code or description.
2. Enter the details of your payment method.
3. Select your delivery time.
4. Enter your shipping address and
5. Get instantly the best offer among the verified distributors of Toolesta.

• You are looking for purchasing tools in the field of machining at the guaranteed lowest prices of the market.
• You are a B2B corporate client.

All the registered distributors of Toolesta are checked for their authenticity before being allowed to submit an offer. Thus, our team ensures you that the distributors are approved and legitimate.

So, the offers received are 100% real and valid.

The e-commerce platform Toolesta serves exclusively as market place between distributors and end-users. Toolesta itself does not sell any products. We offer to you a wealth of smart functions that make it easier to you to inquire and purchase the desired product in the lowest price from verified distributors.

Distributors are completely responsible for the pricing, service and shipping.

Toolesta will not be responsible for any fault deriving from the actions and the activity put into practice by the distributors.

No, but you are welcome to come in contact with the Customer Support Team of Toolesta and tell us which brand you would like to see listed in Toolesta.

Please fill in our contact form and let us know which manufacturer you would like to see listed in the platform.

1. Here you can register your company (link https://app.toolesta.com/register )

2. Enter your personal data, accept the terms & conditions and privacy terms of Toolesta.
Don’t forget to enroll to our Newsletter to learn first about the new brands listed and latest news.

3. Toolesta will send you a confirmation email to complete the registration.

4. After receiving the confirmation email and verifying your email address, your account has to be approved by the administrator.

5. In the next 24 hours, you will receive an email that your account has been approved (or disapproved) by the administrator.

6. If your account is approved, you will receive a welcoming email to our platform. Open it & click in the “Log in” button.

7. You will be redirected to your account.

8. Complete the set up of your account in simple steps by entering your account details & company details :

Account details:

Full Name
Email
Phone/Mobile Number

Company Details:

Company Name
Company Activity
V.A.T
Company Address
Company Phone Number
Company City
Postal Code
Country

If you do not complete the set up process, you will not be able to enter the platform and make an inquiry.

Important:

All information can be edited afterwards via your company profile.

1. Log in to Toolesta with the access data of your account.

2. In the orientation area, click on “Your name” in the upper right corner.

3. A drop-down menu opens.

4.Click on the “Edit your profile”. Your account information will show up. Scroll down and you will see the section “Change Password”.

Firstly, you have to login into Toolesta.

In the left part, you will see a tab named “Make an inquiry”.

Click on it and follow the path:

1. Brand & Article Number / Code

-Select a brand
-Search for manufacturer’s code or description
-Set the quantity per product

If you wish to add more products, click on the yellow “+” button.

2. Payment Terms

Enter the details of your preferred payment method:

Bank transfer,
PayPal
Special terms.

3. Delivery Time

You are free to choose what matches your request.

Important:

By default, inquiries will expire in 10 days, but you can easily set another date.

4. Shipping Address

The shipping details come by default from your company profile.

Important: If you wish to change the shipping address, you are free to edit your details.

This cannot happen at all!

All the manufacturers’ article codes are already listed into the platform in order to avoid any errors during the inquiry.

All the registered distributors of Toolesta are checked for their authenticity before being allowed to submit an offer. Thus, our team ensures you that the distributors are approved and legitimate.

So, the offers received are 100% real and valid.

The e-commerce platform Toolesta serves exclusively as market place between distributors and end-users. Toolesta itself does not sell any products. We offer to you a wealth of smart functions that make it easier to you to inquire and purchase the desired product in the lowest price from verified distributors.

Distributors are completely responsible for the pricing, service and shipping.

Toolesta will not be responsible for any fault deriving from the actions and the activity put into practice by the distributors.

No, but you are welcome to come in contact with the Customer Support Team of Toolesta and tell us which brand you would like to see listed in Toolesta.

Please fill in our contact form and let us know which manufacturer you would like to see listed in the platform.

1. Log into Toolesta with the access data of your account or click the following link: app.toolesta.com

2. In the left section, you will see a tab named “Inquiries”. Below this tab, falls the tab “All Inquiries”. Click on it!

If you wish to explore your inquiries, click on the arrow next to “All Inquiries”. A drop-down menu opens with all the available options:

• Open Inquiries
• Purchased Inquiries
• Expired Inquiries

The title of each Inquiry is 100% related to its status.

Open Enquiries:

There are two available options in status of “Open Inquiries”:

“See all your Offers”:

Distributors have replied to your request. Here you can find all the offers related to your inquiry.

or

“No Offers made yet”

Distributors have received your request but they have not submitted any offer yet. Please be a little patient.

Purchased Inquiries:

Here you can see the inquiries that you confirmed to purchase by selecting the best offer.

So, the status of each specific inquiry shows the details of the distributor that will supply you the goods.

Click on the “See distributor’s details” to get his contact information.

Expired Inquiries:

Each inquiry has an expiry date which can be selected by you. By default, each inquiry lasts 10 days.

So, the status refers to the inquiries that were not purchased by you or maybe you didn’t receive any offer from the distributors.

Click on the “Re-new the inquiry” if you wish to activate this inquiry again.

Important: You can activate an inquiry only once.

Each inquiry has a unique 8-digit reference code called “Inquiry ID”.
e.g: J9CYNB58.

Follow the next steps to check your offers based on the Inquiry ID:

1. Log in to Toolesta with the access data of your user account.
2. In the left side of the orientation page, click on “All Inquiries”
3. In the right upper corner, there is a search field where you can enter your “Inquiry ID” to check your offers.

No. You should create a user account which is absolutely for free.

Instructions for registration can also be found in the FAQs here.

1. In sub-tab ”Open Inquiries”, go to the Inquiry ID based on your preference.
2. Each “Inquiry ID” has a status where you can see in which stage is your inquiry.
3. If distributors submitted offers to your inquiry, a small window “See all your offers” will appear. Click on it!
4. In this window, offers submitted from different distributors will appear.
5. Select the one that fits you mostly by clicking the .
6. To avoid any click by mistake, the system asks to confirm the acceptance of the order. If you are 100% sure, click on “Accept Offer”.
7. The distributor will come in contact with you to proceed your order.

In case that you need to contact the distributor, you can see the dealer’s details next.

Once you accepted the offer, the distributor receives immediately your confirmation by email. The orders are processed based on the delivery time offered by the distributor.

So make sure each time to indicate the preferred the delivery time and double check before accepting an offer that the delivery time offered from the distributor matches your request.

1.Log in to Toolesta with the access data of your personal account.
2. In the left side of the orientation page, click on the tab “All Inquiries”
3. A drop-down menu opens and here you can find all the options:

-Open Inquiries
-Purchased Inquiries
-Expired Inquiries

Currently, complaints are not possible via the platform. For complaints, please contact directly the dealer from whom you purchased the product you wish to complain about.

You can pay each offer by selecting one of the below options:

1. Bank transfer:

• Before shipment
• 30 days
• 60 days
• 90 days
• 120 days

2. PayPal
3. Special terms by choosing instalments
Two instalments

• (1st: 30 days, 2nd: 60 days)
• Three instalments (1st: 30 days, 2nd: 60 days, 3rd: 90 days)

The delivery time depends on the delivery conditions offered by the distributor. He is responsible to accept the delivery time indicated in your inquiry or to offer an alternative.

Toolesta cannot accept any liability for this information.

Please send us your request or question via our contact form or via the online chat.

Tip: Check beforehand whether your question has already been answered in another section. For this you can use the search function of our FAQ section.